Autodiva – Approaching Eid 2024, most of the Indonesian population, especially in urban areas, busy preparing to go home. Apart from choosing public transportation, Many travelers prefer private vehicles, some of them even choose electric cars (EV). Of course, Careful preparation is needed so that the homecoming journey is safer and more comfortable.
Welcoming the enthusiasm of the community ahead of this year's homecoming period, PT Hyundai Motors Indonesia (HMID) have put together a few things to keep in mind, especially for those who want to go home using an electric car.
1. Check with an official repair shop.
Before leaving for home, make sure to have it checked at an official repair shop. This is important for private vehicle owners, both conventional and electric, to ensure that all vehicle components function properly so that they are ready for long journeys.
2. Determine the travel route, to ensure there are enough batteries to reach the destination.
Travel route planning is very necessary, especially for electric car owners to ensure battery availability to their destination. Hyundai offers electric cars with a wide battery range, like IONIQ 5 with a distance of up to 519 km per charge, so that travelers can feel more confident.
3. Know the location of Hyundai charging stations on your homecoming route.
Knowing the location of charging stations along your travel route is also very important. Hyundai has provided an extensive network of charging stations throughout Indonesia, including at their dealers, to ensure a convenient charging experience for customers.
4. Remain calm even when hit by traffic jams.
Although traffic jams often occur during homecoming, Electric car owners can still rest easy because electric power consumption is relatively low when the engine is idling. However, it's still important to pay attention to battery levels and look for charging stations if necessary.
5. Homecoming driving experience worry-free with Hyundai Take care of your homecoming journey.
Hyundai offers a program “Hyundai Takes Care of Your Homecoming Trip” to help travelers feel calmer and more comfortable during their journey home. This program includes assistance if problems occur with the electric car and provides a worry-free homecoming driving experience.
Hyundai takes care of your homecoming journey at several rest areas that can be enjoyed by loyal customers through the Hyundai Before Service service which provides various free services such as vehicle checks, emergency repairs, change the oil with 2 liter of oil for free, car wash. This service is spread across:
- Cikampek Rest Area KM 57 (5–12 April)
- Rest Area Semarang KM 429A (5–11 April)
- Raya Situbondo Main Gas Station (6–15 April)
- Brebes Rest Area KM 260B (12–15 April)
All Hyundai Before Service locations also provide AC charging for Hyundai electric cars and waiting rooms and snacks. Especially in the Cikampek Rest Area (KM 57), Nitrogen filling services are also available, massage chair, prayer room, And kids area.
Then, in emergency conditions, customers can use Emergency Services 24 The clock can be accessed via the MyHyundai application, Official Hyundai Call Center at 0 800 1 878 878 (toll free), or via Bluelink. As for emergency services 24 covering hours:
- Roadside Assistance
For travelers who experience problems with their car and have to take it to the nearest official Hyundai repair shop, they can use the Roadside Assistance service, This towing service applies to all Hyundai vehicle models without year and km restrictions (happened in Sumatra, Sulawesi, Bali, Java, and West Nusa Tenggara).
- Hyundai Take Me Home
Hyundai will take customers to their homecoming destination if the customer's car has problems on the road during the homecoming journey and must stay overnight at an authorized repair shop.. This service applies to vehicles within the warranty period.
- Hyundai Mobile Service
If travelers have minor obstacles on the road, Hyundai Mobile Service provides emergency repair services on the road. This service is available in Jabodetabek, Cirebon, Bandung, Greg, Tasikmalaya, Semarang, Yogyakarta, Surabaya, Malang, Lampung, Medan and Bali.
- Hyundai Mobile Charging
For customers who use a Hyundai electric car and experience a low vehicle battery, Hyundai Take care of your homecoming journey by providing Mobile Charging services which offers charging services up to 10 kWh with fast charging method via Vehicle-to-Vehicle (V2V). Service Mobile Charging utilizing KONA Electric and IONIQ units 5 which is equipped with a special converter as a car that contributes electricity. Mobile Charging is available in a number of areas such as Jabodetabek, Bandung, Yogyakarta, Semarang, Surabaya, While, and Bali.
More as part of Hyundai Take care of your homecoming journey, Hyundai presents a Standby Workshop which will help travelers keep their vehicles in top condition during their journey through various maintenance and repair solutions. Customers can also consult with this workshop service. Official Hyundai workshops will remain open during the Eid holiday, April 6–15 2024 according to operating hours each. Especially on April 10–11, the workshop is only open from 13.00–16.30 local time. Hyundai Standby Workshop will be present at the following points:
- Jabodetabek & Banten (Cilegon, Pluit, BSD City, IN Panjaitan, Simprug, Kalimalang, Cibubur, Sholeh Iskandar)
- West Java (Karawang, Cirebon, Leuwipanjang, Ahmad Yani)
- Central Java and Yogyakarta (Tegal, Purwokerto, Anjasmoro Castle, New Solo, Mlati)
- East Java (Wiyung, Gubeng, Sutoyo, Kediri, Jember)
- Bali (Sunset Road)
- Sumatra (SM King, Panam, Khatib Sulaiman, Soetta, Jambi)
